About Us
Solly's Skills Training Centre was established in 2007.
Quality is important to our business because we value our customers as well as all other stakeholders. We strive to provide our customers with training service which meet and exceed their expectations.
We are committed to continuous improvement and have established a Quality Management System which provides a framework for continuously measuring and Improving quality perfomance.
We have the following policies and procedure in place to support us in our quality goals and align with our quality system:
Regular gathering and monitoring of customer feedback
A strict corrective and preventative action procedure
Selection and perfomance monitoring of the entire supply chain
Continuous training and development of employees
Regular quality audits of our internal processes
Measurable quality objectives which reflect our business aim
Management reviews of audit results, customer feedback and complaints
Our internal procedures are reviewed regularly and are held in a Quality Manual which is made available to all employees.
Management has ultimate responsibilty for Quality, but ensure all employees understand their responsibility within their own areas of work to help ensure that Quality is embedded within the whole company.